Privacy and Cookies

PRIVACY INFORMATION AND PRIVACY POLICY INFORMATION RELATING TO THE PROCESSING OF PERSONAL DATA AND COOKIE LAW

PURSUANT TO REGULATION (EU) 2016/679 (“GDPR”)

We place great value on honesty and transparency and are committed to building a strong and lasting relationship with our consumers, based on trust and mutual respect. Safeguarding and respecting your privacy and your choices is one of our main commitments. Respecting your privacy is essential to us. This is why we have outlined our “Privacy Promise”.

We respect your privacy and your choices.

We make sure that privacy and security are guaranteed in everything we do.

We do not send you marketing communications unless you have asked us to. You can change your mind at any time.

We never offer or sell your data.

We are committed to protecting your data and therefore only work with trusted partners.

We are committed to being clear and transparent about how we use your data.

We don't use your data in ways we haven't told you about.

We respect your rights and always try to accommodate your requests, to the extent possible, in accordance with our legal and operational responsibilities.

For more information on what personal data we may collect or store, how we may use it, the purposes for which we collect it, who we may share it with, how we protect and keep it safe, the rights you have in relation to these data, we invite you to consult the privacy policy provided below.

COMPANY: Mukca srl

Via Valtellina, 36, Milan, 20159 MI

PI 12547560966

OWNER: Mukca srl

This document gives a clear idea of the processing of your data at Mukca Srl.

If you have any questions relating to this document on data processing, you can contact the Data Processing Manager at mukcashop@gmail.com . If you wish to assert your right to information or to be forgotten pursuant to Articles 15-22 GDPR, including the withdrawal of consent for marketing purposes, unsubscribing from our newsletter, etc., please contact by email the Data Processing Manager always at the address mukcashop@gmail.com .

TREATMENT REFERENCE STANDARDS

European Regulation 679/2016, Legislative Decree 101/2018 and related updates in the Official Journal of the European Union 127 of 23 May 2018.

CATEGORIES OF INTERESTED PARTIES

Individuals, legal persons, public and private organizations.

FOR WHICH SERVICES THIS DECLARATION ON DATA PROCESSING APPLIES

This declaration on data processing applies to all services and benefits that we offer to our customers in Italy. This applies regardless of the platform on which we offer the service: website, app, point of sale, over the phone, at events and via social networks. For greater simplicity in these "normal cases" we use the term "services".

WHAT YOU GET TO KNOW WITH THIS STATEMENT ON DATA PROCESSING

What data is stored by Mukca Srl.

What we do with this data and what it is needed for.

What data protection rights and choices do you have?

What technologies and what data we use for advertising, including tracking technologies.

WHICH DATA ARE PROCESSED BY MUKCA SRL?

Personal Data are freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Site and in any case if not explicitly expressed, they are data useful only for compliance and in accordance with the law for the continuation of economic contractual commitments between user and our company. Unless otherwise specified, all Data requested by this Site are mandatory. If the User refuses to communicate them, it may be impossible for us to provide the Service. In cases where some Data are indicated as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation. Users who have doubts about which data are mandatory, the forum you fill in to place an order will indicate the mandatory field not inserted as a filling error. Any use of Cookies or other tracking tools by this site or by the owners of third-party services used, unless otherwise specified, has the purpose of providing full use of the service itself without any purpose other than the usability of the Site and of its commercial proposals without any profiling or transfer of any data.

The collected data belong to the Identification category (common data, personal data) and specifically all the data strictly necessary to be able to fulfill the operations of Sale and Shipment of Items, obviously with the exception of cookies which also belong to the category of Identification data. in any case limited to information useful only for the usability of the Site and which in any case can be blocked or modified by the user himself during navigation.

METHOD OF PROCESSING COLLECTED DATA

The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other subjects involved in the organization of this site (administrative, commercial, system administrators) or external subjects (such as third party technical service providers, hosting providers) appointed, if necessary, may have access to the Data , Data Processors by the Owner. The updated list can always be requested from the Data Processor.

PROFILING AND MARKETING

On this site we do not use data for profiling, there are no fully or partially automated procedures that profile users of our site in any way. We carry out a mailing service to which one can register by giving consent to specific registration forms, which can in any case be withdrawn at any time.

LEGAL BASIS OF THE TREATMENT

The Data Controller processes Personal Data relating to the User in the event that one of the following conditions exists:

the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;

In our case, the data is processed to answer questions or process Orders and fulfill obligations under the Law on Commercial Transactions.

This is therefore mandatory.

PURPOSE OF THE PROCESSING OF THE COLLECTED DATA

The User Data is collected to allow the Owner to provide its Services, as necessary for the following purposes:

Any response to needs expressed by the User;

DDT issue, invoices, shipment of goods and any other procedure related to a sale.

PLACES OF TREATMENT

The Data is processed at the Data Controller's operational headquarters and in any other place where the parties involved in the processing are located. For more information, contact the Owner. The User's Personal Data could be transferred to a different country from the one in which the User is located by virtue of the different location of the servers, and the different global location of the internet services, it was our concern to entrust the services to third parties who in any case have adapted to the New Regulations and share its thoughts, benefits and that in any case operate exclusively in the European Territory for the services rendered to us. The User can refer to the respective DETAILS ON THE PROCESSING OF THE COLLECTED DATA section of this document or request information from the Manager by contacting him at the details indicated at the beginning.

CONSERVATION PERIOD

The Data are processed and stored for the time required by the purposes for which they were collected. Therefore:

The Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be kept until the execution of this contract is completed and the terms of the law in force on the conservation of accounting data have not expired and it is undisputed that the customer data will no longer be processed until a new request by the same, specifically the deadline for conservation is 10 years following the date of the last document created in progression.

At the end of the retention period, the Personal Data will be deleted. Therefore, upon reaching this deadline, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

In the case of judicial litigation, for the entire duration of the same, until the exhaustion of the terms of practicability of the appeal actions.

YOUR RIGHTS

Users can exercise certain rights with reference to the Data processed by the Owner. In particular, the User has the right to:

Revoke consent at any time: The User can revoke the previously expressed consent to the processing of their Personal Data provided that he understands that such revocation cannot be retroactive for fiscally valid documents.

Oppose the processing of their Data: The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are set out in the section below.

Access your Data: The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the treatment and to receive a copy of the Data processed, all the treatments carried out by us define a tax document to which the user is entitled of delivery (estimate, delivery note, invoice).

Verify and request rectification: The User can verify the correctness of his Data and request its updating or correction which can be done by himself in the user panel of the site.

Obtain the limitation of treatment: When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Owner will not process the Data for any other purpose than their conservation.

Obtain the cancellation or removal of their Personal Data: When certain conditions are met, the User can request the cancellation of their Data by the Owner, always on condition that the destruction of tax documents is not required by law.

Receive their Data or have them transferred to another holder: the user has the right, upon request via e-mail, to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer unimpeded to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.

Propose a complaint: The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

DETAILS ON THE RIGHT TO OBJECT

When Personal Data is processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation. Users are reminded that, should their Data be processed for direct marketing purposes, they may object to the processing without providing any reason. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

HOW TO EXERCISE YOUR RIGHTS

To exercise the rights of the User, they can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.

FURTHER INFORMATION ON THE TREATMENT

COURT DEFENSE

The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Site or related Services by the User. The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.

SYSTEM AND MAINTENANCE LOGS

For needs related to operation and maintenance, this site and any third party services used by it may collect system logs, i.e. files that record the interactions and which may also contain personal data, such as the user IP address for purely statistical purposes without ability to identify the person unless the user has disabled all cookies.

INFORMATION NOT CONTAINED IN THIS POLICY

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

RESPONSE TO “DO NOT TRACK” REQUESTS

This site supports "Do Not Track" requests and is further helped in this by Cookiebot.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users via one of the contact details held by the Data Controller. Therefore, please consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

DISCLOSURE OF INFORMATION TO THIRD PARTIES

Both the data collected on the Site and those used by the Management System are minimal and necessary only for the fulfillment created by the interaction between the Company and the User (e.g. Request for a quote, Invoice Issue, Order Progress Communications) the data is kept on the servers of Our Hostings that adhere to the current Privacy Regulations, are not exchanged, sold, transferred or disclosed in any other form except only for tax purposes processed by our Administrative Office as well as to our couriers (appointed Independent Holders as required by law) for the delivery of the ordered products.

COMPLAINT PROCEDURE

If the user believes that the data collected by us is used incorrectly or for any other complaint that is not related to the commercial aspect, please report it using the e-mail mukcashop@gmail.com .

DATA PORTABILITY

If commercial transactions have taken place between the user and our company, upon request we will give all the relative documentation in PDF format, as regards the user's personal data, they will be released in csv format which can be imported into any other desired management system.

DEFINITIONS AND LEGAL REFERENCES

PERSONAL DATA (OR DATA)

Personal data is any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

USAGE DATA

This is information collected automatically through this Application (also from third-party applications integrated into this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, addresses in URI notation ( Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, the parameters relating to the operating system and the IT environment of the User, these data are in any case anonymised and are used to improve site management and study navigation without referring to a single user or that it can be traced back to it by identifying it.

USER

The individual who uses this Application who, unless otherwise specified, coincides with the interested party.

INTERESTED

The natural person to whom the Personal Data refer.

RESPONSIBLE FOR TREATMENT (OR RESPONSIBLE)

The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, according to what is set out in this privacy policy.

OWNER OF THE TREATMENT (OR HOLDER)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of processing personal data and the tools adopted, including the security measures relating to the functioning and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

THIS SITE OR MANAGEMENT

The hardware or software tool through which the Personal Data of Users are collected and processed.

SERVICE

The Service provided by this Site as described in the relative terms (if available) and on this site/application.

EUROPEAN UNION (OR EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to extend to all current member states of the European Union and the European Economic Area.

COOKIES

Small portion of data stored within the User's device.

LEGAL REFERENCES

This privacy statement has been prepared on the basis of multiple legislative systems, including the New

COOKIES LAW

The Privacy Guarantor has implemented a European directive which requires web page administrators to show visitors a banner informing them of the cookie policy of the site they are consulting and to make its acceptance conditional on continuing to browse.

In this regard, if you need further information or if you have any questions about the privacy policy of this site, please contact us by e-mail at mukcashop@gmail.com .

This page describes the ways in which personal information is received and collected and how it is used by all Mukca Srl sites. Cookies are used for this purpose, i.e. text files to facilitate user navigation.

COOKIES LAW

What are Cookies?

Cookies are text files that the sites visited send to the user's browser and which are memorized before being re-transmitted to the site on the next visit.

2) What are cookies for?

Cookies can be used to monitor sessions, to authenticate a user so that he can access a site without typing in his name and password each time and to memorize his preferences.

3) What are technical cookies?

The so-called technical cookies are used for navigation and to facilitate access and use of the site by the user. Technical cookies are essential, for example, to access Google or Facebook without having to log in to all sessions. They are also the same in very delicate operations such as those of home banking or payment by credit card or by means of other systems.

4) Are Analytics cookies technical cookies?

In other words, are the cookies that are inserted in the browser and retransmitted via Google Analytics or via the Blogger Statistics service or similar technical cookies? The Guarantor stated that these cookies can be considered technical only if “used for site optimization purposes directly by the site owner, who will be able to collect information in aggregate form on the number of users and how they visit the site. Under these conditions, the same rules apply for analytics cookies, in terms of information and consent, as for technical cookies.", our site does not use these cookies.

5) What are profiling cookies?

These are cookies used to track user navigation to create profiles on his tastes, preferences, interests and also on his searches. You will certainly have seen advertising banners relating to a product that you searched for on the internet just before. The reason lies precisely in the profiling of your interests and the servers appropriately addressed by the cookies have shown you the advertisements deemed most pertinent, our site does not use these cookies.

6) Is the user's consent necessary for the installation of cookies on his terminal?

For the installation of technical cookies no consent is required while for all the others they can be installed in the user's terminal only after the latter has given consent and after being informed in a simplified way.

7) How can web masters request consent?

The Privacy Guarantor has established that when the user accesses a website, a banner must appear containing a brief information, the request for consent and a link for more extensive information such as the one visible on this page on which what profiling cookies are and how they are used on the site in question.

8) How should the banner be created?

The banner must be designed to hide part of the page content and specify that the site also uses profiling cookies from third parties. The banner must be able to be eliminated only with an active action by the user, such as a click.

9) What indications should the banner contain?

The banner must contain the brief information, the link to the extended information and the button to give consent to the use of cookies based on the needs of the site and the user's consent.

10) How to keep documentation of the consent to the use of cookies?

It is permitted that a technical cookie is used that takes into account the user's consent so that he does not have to express his consent again on a subsequent visit to the site.

11) Can consent to the use of cookies be obtained only with the banner?

No. Other systems can be used as long as the identified system has the same requirements. The use of the banner is not necessary for sites that only use technical cookies.

12) What should be included in the more extensive information page?

The characteristics of the cookies also installed by third parties must be illustrated. The user must also be told how to navigate the site without tracking his preferences with the possibility of browsing incognito and deleting individual cookies.

13) Who is required to inform the Guarantor that he uses profiling cookies?

The owner of the site has this burden. If your site uses only third-party profiling cookies, you do not need to inform the Guarantor but you are required to indicate which third-party cookies are and to indicate the links to the relevant information.

COOKIES USED ON SITES REGISTERED BY MUKCA SRL

Log files: Like many other websites, this one also makes use of log files, that is, it records the history of operations as they are performed. The information contained within the log files includes IP addresses, browser type, Internet Service Provider (ISP), date, time, entry and exit page, and the number of clicks. This is to analyze trends, administer the site, track user movement around the site, and gather demographics, IP addresses, and other information. These data cannot be traced in any way to the identity of the user and are considered technical cookies.

THIRD PARTY COOKIES PRESENT ON THE SITES REGISTERED BY MUKCA SRL

All third-party cookies can be blocked through the use of the Cookiebot plug-in which gives the User the possibility to choose up to which point the site can interact with his navigation.

USE OF GOOGLE ANALYTICS ON THIS SITE

It is not used.

ANONYMOUS NAVIGATION

Browsing without the use of technical and profiling cookies is possible through what is called incognito browsing and which is feasible with all major browsers.

Learn more about disabling cookies on Firefox, in Italian. ( https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie )

Learn more about disabling cookies on Chrome, in Italian ( https://policies.google.com/technologies/cookies#managing-cookies )

Further information on disabling cookies on Internet Explorer, in Italian ( https://support.microsoft.com/it-it/windows/eliminare-e-gestire-i-cookie-168dab11-0753-043d-7c16-ede5947fc64d#ie =ie-11 )

Further information on disabling cookies on Safari, in Italian ( https://support.apple.com/it-it/HT201265)

Learn more about disabling cookies on Opera, in English. ( https://help.opera.com/en/latest/web-preferences/#cookies )